Effective Date: October 2, 2024
At Fairfax Auto Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Request a quote through our online form.
- Contact us via phone or email.
- Schedule a service or inquire about our offers.
The personal information collected includes:
- Name
- Email address
- Phone number
- Vehicle details (make, model, year, etc.)
- Any additional information you provide about your vehicle or service request.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide accurate service quotes.
- Schedule and confirm appointments.
- Improve our customer service and website experience.
3. Data Sharing and Security
We do not share, sell, or trade your personal information with any third parties. Your data is securely stored, and only authorized personnel can access it. We use appropriate technical measures to protect your information against unauthorized access.
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit a website. These cookies help us track user traffic and improve our site, but they do not collect personal information.
5. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
6. Your Choices
You can always choose not to provide personal information by not filling out our contact forms. If you have provided your information and would like to have it updated or removed, you can contact us at:
Email: info@fairfaxauto.net
Phone: 323-937-4288 or 323-937-3282
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the date of the update will be reflected at the top of the policy.